Frequently Asked Questions
Our Services
What types of projects do you undertake?
AIM delivers a wide range of high-quality construction work – from bespoke new homes and contemporary extensions to commercial refurbishments and heritage restorations. Every project is managed with clarity, care and a high standard of finish.
Do you build one-off luxury homes?
Yes. We specialise in bespoke, one-off residential properties, working closely with clients and architects to create well-made homes that perform for decades to come.
Do you work on commercial projects?
Absolutely. We deliver commercial schemes ranging from workplace refurbishments to purpose-built facilities. Our approach combines reliable planning, steady management and consistently high standards on site.
Do you work on listed or period properties?
Yes. Heritage work is a significant part of our identity. We restore and renew listed and period buildings with respect – using the right materials, methods and judgement to protect the character while ensuring modern performance.
Process & Communication
How does the building process work with AIM?
Every project begins with a conversation to understand your vision, requirements and budget.
We then provide clear proposals, structured timelines and open communication throughout the build – so you always know what to expect and how the project is progressing.
Do you provide design services?
We are not a design practice, but we collaborate closely with architects, engineers and consultants.
We coordinate the design and approval process and bring those designs to life with care, technical understanding and disciplined delivery.
How do you manage communication during the project?
A dedicated project manager oversees the work and provides regular updates, photographs and progress reports. We blend digital communication with in-person meetings to keep things steady, clear and dependable.
Process & Communication
How does the building process work with AIM?
Every project begins with a conversation to understand your vision, requirements and budget.
We then provide clear proposals, structured timelines and open communication throughout the build – so you always know what to expect and how the project is progressing.
Do you provide design services?
We are not a design practice, but we collaborate closely with architects, engineers and consultants.
We coordinate the design and approval process and bring those designs to life with care, technical understanding and disciplined delivery.
How do you manage communication during the project?
A dedicated project manager oversees the work and provides regular updates, photographs and progress reports. We blend digital communication with in-person meetings to keep things steady, clear and dependable.
Cost, Budget & Quality
How do you handle budgeting and cost control?
We provide transparent estimates, monitor costs carefully and communicate proactively about any adjustments. Our aim is to keep projects on track – with no surprises and no shortcuts.
How do you ensure quality control?
Quality is upheld through planned inspections, consistent oversight and working only with trusted suppliers and trades. This structured approach helps ensure a reliable finish across residential, commercial and heritage projects.
Project Scale & Smaller Works
Do you take on smaller works or maintenance projects?
Our main focus is bespoke new-builds, commercial work and heritage restoration. However, we do support select smaller commissions where our experience can add long-term value – such as enhancements, outbuildings, repairs and external works.
Locations & Coverage
Where do you operate?
We work across Surrey, Sussex, Hampshire and neighbouring counties – supporting private clients, commercial partners and heritage organisations throughout the South of England.
Further Questions
If your question isn’t listed here, we’d be pleased to help.